As the travel industry slowly starts to recover from the unprecedented COVID-19 pandemic, it is time for hoteliers to begin thinking about ways to entice cautious travelers who now value health and wellness above all else. Priorities have changed and guest expectations need to be considered moving forward. Prior to the pandemic, wellness was having a moment in the hospitality space, but now the crisis has intensified this priority, putting wellness and the awareness of personal health and well-being at the forefront of guests’ minds. However, the idea of wellness has changed and is now less about superficial spa...

SCOTTSDALE, ARIZ.—ADERO Scottsdale will open as a Marriott International Autograph Collection Hotel on October 1, 2020. With its elevated views of Arizona’s famed Four Peaks and McDowell Mountain Range, ADERO will be Scottsdale’s only Dark Sky Zone resort with a modern guest experience inspired by the surrounding Sonoran Desert. The complete development is led by Allen + Philp Partners Architecture and Interior Design, MONOGRAM Hospitality Interiors at BBGM, branding agency Epiphany and Aqua-Aston Hospitality, a leading hotel and resort management group. ADERO joins Autograph Collection’s diverse and dynamic portfolio of more than 180 independent hotels carefully crafted with vision and passion. Just like ADERO,...

CHICAGO—Hyatt Hotels Corp. announced a new collaboration between Hyatt’s Exhale brand and Amazon Halo, a health and wellness membership that uses technology to provide personal wellness insights and offers ways to improve users’ everyday health. Powered by a mobile app and accompanying wristband, the newly launched Amazon Halo service combines science-backed tools and Exhale’s streaming video platform, Exhale On Demand, to help users build healthier habits for life. Available for early access now, the Amazon Halo service gives users and Exhale members greater accessibility to Exhale On Demand’s fitness programs. Exhale On Demand fitness-focused Labs offered on Amazon Halo are one-to-four-week trackable challenges—like...

DENVER—Scott Milne*, Lead Energy Auditor and Commercial Consultant for Denver-based Rocky Mountain Efficiency Group, has launched the Elite Room concept to give hoteliers—“even the Days Inns of the World are looking for a solution,” he says—a leg up on their competition in the race to provide the safest and cleanest rooms for guests. “You have got to make people think your guestrooms are cleaner than their own home,” says Milne, a LEED GA. Now available, the Elite Room package consists of elements ranging from air purification to room disinfection to filtering chlorine from the shower you bathe in. “I came up...

NATIONAL REPORT—Over the past few decades, environmental and social factors, such as modernized living, have been driving the growth of wellness. While hotels are finding different ways to engage in this trend by incorporating wellness-related elements into the guest’s journey, destination spas are taking wellness to the next level with their unique offerings. This article takes a deep dive into wellness-hospitality development and discusses its distinguishing characteristics and key success factors. This article provides an overview of the underlying factors that are driving the growth in the spa-and-wellness hospitality sector. HVS has been tracking demand and growth patterns within this...

WASHINGTON, D.C.— Plastic pollution of land, water and air is a global problem. Even when plastic bags or water bottles break down to the point at which they are no longer an eyesore, tiny fragments can still contaminate the environment. Animals and humans can ingest the particles, with uncertain health consequences. Now, scientists report that they are among the first to examine micro- and nanoplastics in human organs and tissues. The researchers presented their results recently at the American Chemical Society (ACS) Fall 2020 Virtual Meeting & Expo. It featured more than 6,000 presentations on a wide range of science...

NATIONAL REPORT—Earlier this year the Westin Houston Medical Center announced it was using LightStrike Germ-Zapping Robots to sanitize and disinfect its guestrooms and common areas to help combat the threat of coronavirus. The robots use intense germicidal UV light to disinfect rooms by quickly destroying microscopic bacteria and viruses that may be missed during the manual cleaning process. Operated by hotel staff, the robot uses pulsed xenon (a noble gas) to create intense broad-spectrum UV light. The room disinfection technology was provided by Xenex Disinfection Services. Xenex Disinfection Services is just one of a number of companies now selling UV...

NEW YORK—Organic Spa Media, the leading authority in wellness travel, natural beauty and eco-living, announces the debut of The Wellness Experience, a new virtual summit featuring a roster of top industry experts and interactive live-streaming experiences. Developed in partnership with prominent virtual events platform 6Connex, the two-day event on October 20 to 21, 2020 will feature wellness content from a variety of leading international authorities. For the first time ever, consumer wellness aficionados, travel advisors and media are invited to interact with some of the brightest minds in the industry, with programming carefully curated by Organic Spa Media. The summit...

ENCINITAS, CALIF.—A year after receiving Platinum WELL Certification for her Inn at Moonlight Beach—the first lodging establishment in the world to do so—owner Shangwen Chiu Kennedy has no regrets about the investment. Well Certification is a result of the International WELL Building Institute’s collaboration with Green Business Certification Inc. According to the Institute, there are currently 4,421 projects encompassing over 623 million square feet that are applying WELL across 63 countries. There is at least one additional Well hotel project. The boutique Inn at Moonlight Beach consists of five modern suites, 10 distinct gardens, and an owner’s quarters. The Inn...

NATIONAL REPORT—According to the recently released J.D. Power 2020 North America Hotel Guest Satisfaction Index (NAGSI) Study, meeting guest expectations for cleanliness continues to be a strong driver of guest satisfaction. “In fact, satisfaction with guestroom cleanliness has been climbing steadily for many years,” says Andrea Stokes, Hospitality Practice lead at J.D. Power. With guest attention to cleanliness at a hyper level due to COVID-19, making sure guests need not worry about lingering cigarette or marijuana odor is even more critical. As far as the hotel industry has come in banning indoor smoking (97 percent of hotel rooms are nonsmoking),...