NATIONAL REPORT—Keeping your hotel’s plumbing functional is essential for maximum guest satisfaction and smooth operations. However, hotels often face unique challenges due to the high volume of water usage, diverse facilities, and constant guest turnover. By understanding these common plumbing challenges in the hotel industry, you can take proactive steps to prevent disruptions, reduce costs, and maintain sustainability in your operations. Frequent Clogs in Drains & Pipes Probably the most common plumbing issue for hotels is clogged pipes. Clogged pipes can transform your hotel from a peaceful sanctuary into an unmitigated disaster. Bathrooms, kitchens, and laundry areas are hotspots for debris...

ANN ARBOR, MICH.—NSF, a leading global public health and safety organization, announced the launch of NSF Certification Guideline 537: PFAS-Free Products for Nonfood Compounds and Food Equipment Materials (NSF 537). The new guideline leverages NSF’s extensive laboratory and testing capabilities to confirm that products are free of per- and polyfluoroalkyl substances (PFAS), a group of synthetic or man-made materials that resist degradation also known as “forever chemicals.” Due to their oil and water-repellant properties, PFAS are often used to make water or stain-resistant, nonstick and grease-proof products, including consumer goods, food equipment and nonfood compounds such as food-safe lubricants, cleaners...

MENOMONEE FALLS, WIS.—What if public restrooms in the United States implemented some changes? For example, in busy locations like airports, parks, tourist attractions, concerts and sporting events, a monitor outside the washroom could show how many stalls are available. Or, what if people paid a small entrance fee to guarantee that the restroom was clean and well stocked? Those are just some of the concepts a survey from Bradley Company explored as part of its Healthy Handwashing Survey. The annual research queried a statistically valid sample of 1,032 U.S. adults January 3 to 14, 2025, about their use of public restrooms, handwashing habits...

WILMINGTON, DEL.—Diversey, a Solenis company and leading player in professional cleaning and hygiene solutions, has opened a new European headquarters and shared operating company (OpCo) office for Solenis and Diversey in Breukelen, the Netherlands. The new facility reflects the shared vision of both companies to enhance collaboration, drive innovation and deliver value to customers across the region. Located at De Corridor 2-4, 3621 ZB Breukelen, the modern headquarters is designed to support Diversey’s dynamic business operations, foster collaboration and provide exceptional customer service. Featuring advanced technology and sustainable design, the facility underscores the company’s commitment to operational excellence and sustainability. An integrated research...

VISTA, CALIF.—According to the United States Geological Survey, most U.S. water supplies contain elevated levels of calcium and magnesium, classifying them as “hard water.” This creates several challenges for cleaning professionals tasked with cleaning restroom fixtures. For instance, mineral deposits from hard water can cause: Calcium buildup on porcelain and the interior surfaces of toilets and flush urinals; Soap scum formation on glass surfaces; Staining and residue build-up on countertops; Surface dulling after repeated cleaning; and Reduce the effectiveness of professional cleaning solutions. And the situation is worsening as more states tap into aquifers. These underground water sources have stored water for...

ODESSA, FLA.—Green Lodging News has added T2 Site Amenities to the Carts/Housekeeping/Laundry/Luggage category of its Green Product & Service Directory. T2 Site Amenities now offers new commercial-grade luggage carts for hotels, condos and facilities. Choose from various styles and finishes from matte black to brushed stainless steel. Custom logo carpets are also available. For more information, complete this form and a customer service manager will be in contact with you shortly. For a limited time, there is free shipping on luggage cart orders shipping to the lower 48 states. Free shipping is not applicable to orders shipping to Hawaii or Alaska, some...

MENOMONEE FALLS, WIS.—Despite an increasing number of Americans making a point to wash their hands more during cold and flu season, a growing number of people—almost 8 out of 10—have witnessed others leave public washrooms without washing their hands, according to Bradley Company’s Healthy Handwashing Survey. The survey conducted in January 2025 shows that public concern regarding contracting the flu has gradually increased since 2016. Currently, 65 percent are very or somewhat concerned about the flu compared to only 53 percent nine years ago. To fend off the flu virus, 79 percent are washing their hands more frequently or thoroughly, reflecting...

PARSIPPANY, N.J.—With cold and flu season here and COVID-19 levels remaining very high across parts of the U.S., a new scientific study from Reckitt’s Lysol Pro Solutions tracks the journey of a germ in a professional setting to reveal that hotels which implement effective hygiene measures can help reduce the spread of germs in public spaces by 80 percent. During the colder months, people tend to spend more time indoors in communal spaces when they visit facilities such as hotels, which can increase the spread of germs between people and surfaces. To discover more about how germs spread, and which...

EAST LONGMEADOW, MASS.—The pandemic changed the world forever. While wearing masks and social distancing are now optional, one critical habit remains: proper handwashing, which includes thorough drying. People are washing their hands at an unprecedented rate, and that puts the restroom experience under more intense scrutiny than ever before. “Washing your hands has always been important, as shown by the CDC mantra, ‘Clean hands save lives,’” said William Gagnon, COO, Excel Dryer. “The pandemic reminded the world of the importance of proper hand hygiene. There is also a keen focus on restrooms and how a person’s experience in them can...

BERLIN—SuitePad announces the launch of Stay Manager, an innovative feature designed to help hotels personalize guest stays. The Stay Manager centralizes various guest preferences, making it easier for both guests and hotels to manage stay-related details. It supports the hotel staff with the check-in process by allowing guests to select their choices and plan their stay in detail on the in-room tablet. This way, guests are integrated into the hotel's digital processes, which reduces human error. For hotel chains, the Stay Manager offers significant advantages, enabling consistent and efficient guest communication across multiple hotel properties. Centralized control allows hotel groups to...