HARTFORD, CONN.—Mattress Concierge recently completed replacing mattresses for 1,948 hotel rooms, totaling 2,600 mattresses, for Foxwoods Resort Casino in Mashantucket, Conn. As the largest resort casino in North America, Foxwoods offers guests a premier destination resort experience throughout its AAA Four-Diamond hotels. Foxwoods has also been named the Best Casino Outside of Las Vegas in the USA Today’s 10 Best Reader’s Choice Awards.
“At Foxwoods we pride ourselves on providing our guests with the ultimate destination experience and knew how important it was that the sleep configuration was as thoughtfully considered as every other resort amenity,” said Chris O’Connell, Vice President of Hotel Operations at Foxwoods. “We were so impressed by the attention to detail in Mattress Concierge’s hand-crafted, comfortable and durable mattresses which made them the ideal partner. They offer our guests a luxurious sleep experience that enhances their stay while at Foxwoods.”
Mattress Concierge started work on this project in August 2019 when the resort was making upgrades to The Grand Pequot Tower, which features an exquisitely appointed lobby and 23 stories of deluxe rooms and suites. Mattress Concierge also replaced mattresses in The Great Cedar Hotel, which is right in the middle of all the action, and The Villas, which are appointed with amenities, dedicated butler service, in-room dining, and seamless access to Foxwoods’ exciting offerings. The 1,700 mattresses were handcrafted, delivered, and installed in just two months from purchase order to delivery.
COVID-19 delayed the completion of the project until this September, when Mattress Concierge was able to replace 900 additional mattresses for the 30-floor Fox Tower, which boasts modern design and beautifully appointed rooms. This second stage of the project took just six weeks from purchase order to delivery.
“We are honored with the trust Foxwoods Resort Casino places in Mattress Concierge to furnish their guests with the ultimate sleep experience at any hotel on the property,” Rob Richards, Managing Director of Mattress Concierge said. “We are particularly pleased with the fact that we could meet the timeframes in which this multi-stage project required for completion. Following the executive purchasing team’s visit to the factory in Hartford, we earned the right to be the exclusive mattress supplier to the largest resort casino in North America.”
