Beyond topical or air spray cleaning and disinfection in the guestroom, how far have you gone to accommodate your guests during this pandemic? I am curious to know. I have traveled some in recent months and certainly touchable items such as pens, and pads have been removed. I have stayed at a Hilton Home2 Suites in Orlando a couple of times and the TV remote was wrapped to indicate it had been sanitized. The hotel bathroom there still had its soap, shampoo, and conditioner dispensers. Have you backtracked on dispensers and transitioned back to the wasteful individual plastic containers? I have not heard of that happening but have heard about hoteliers putting off the transition to dispensers. I am sure the folks who sell dispensers would tell you that is not necessary if proper cleaning and disinfection is done.
Have you invested in air purification machines for your guestrooms to give guests more piece of mind? If so, you had best be sure that the machines kill and not just filter the virus.
There is certainly no better time than the present to step up your emphasis on wellness in the guestroom. This past week I interviewed Rebecca Hewitt, VP of Business Development of Hospitality, Corsicana Mattress Co. Her company offers a COPPERProTech line of mattresses that include copper infused into the mattress foam. According to Corsicana, the addition of copper adds anti-microbial and anti-bacterial properties to the mattress, resists the formation of odors, and provides superior temperature regulation for a cooler sleep.
HeiQ Viroblock Technology
I will soon be chatting with the folks at Serta Simmons Bedding (SSB) about the HeiQ Viroblock technology it is using in many of its mattresses. Over in Europe the technology has been independently tested as 99.99 percent effective in 30 minutes against SARS-CoV-2. According to SSB, virus particles and bacteria are invisible to the human eye (SARS-CoV-2 is only 90 nanometers large) and they easily penetrate sheets. They can persist and stay infectious for days on textiles, such as traditional mattresses. HeiQ’s Viroblock technology solves that problem by using microsilver technology that attracts virus particles, combined with vesicle technology that breaks down the viral membrane within seconds.
A year ago who would have thought we would be talking about the use of silver and copper in mattresses? Just so you know, Corsicana’s Hewitt told me there is no price premium for the use of the copper. “They can buy something with copper that will still save them money,” she told me.
Staying around the mattress, at least one company, Protect-A-Bed, offers mattress and pillow encasements with a “viral barrier.” The pillow is certainly one item in the hotel room that had better be virus free, whether using encasements or high temperature drying.
We are all living and doing business in incredible times. Guest expectations about every item in the guestroom has changed. It is fascinating watching suppliers adapt to these changes.
I would love to hear from you regarding your experiences with COVID-19 and the guestroom. I can be reached at firstname.lastname@example.org.
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