CINCINNATI—It doesn’t matter how good the service is or how wonderful the employees are, it’s how clean and fresh a hotel, restaurant, salon or office is that matters most for 92 percent of consumers when deciding if they will become a repeat customer. In fact, 9 in 10 (91 percent) agree that they are more likely to have an overall negative opinion of an independent business if the public spaces (lounges, restrooms or lobbies) are not clean. These are just some of the results from the 2017 Consumer Cleaning Insights Survey, released by P&G Professional, the away-from-home division of...

ODESSA, FLA.—Hasek Communications, the Odessa, Fla.-based publisher of Green Lodging News, welcomes Cadence Keen Innovations as a Green Product & Service Directory partner. Cadence Keen Innovations, dba CKI Solutions, was founded in 1996 by Sam Montross. CKI’s mission is to design and deliver innovative solutions that resolve hotel challenges in many areas. For example, CKI’s waterproof, bed bug proof encasements keep mattresses and pillows out of landfills. The unique designs allow for the fastest installation and, with the zip off top, washing only the top creates savings in energy and detergents. All CKI encasements can be washed in high...

ST. LOUIS—Winter is right around the corner. With the changing seasons comes freeze and thaw cycles, falling pine needles and leaves, organic growth and harsh weather conditions that can wreak havoc on a building or structure’s exterior if not maintained properly. Conducting an annual fall building inspection will help to identify potential maintenance issues before they become problematic and lead to costly repairs. “Maintenance of buildings or structures, whether it be the interior or exterior, horizontal or vertical construction, or a hi-rise or single-story, is a necessity across the country,” said Bob Gender, Branch Manager, Western Specialty Contractors. “Many times, a quick...

NEW YORK—HX: The Hotel Experience and Boutique Design New York wrapped up earlier this week at the Javits Center in New York. As posted on Green Lodging News, it was announced that HX: The Hotel Experience has transitioned to full ownership under Hospitality Management Group (HMG), a division of ST Media Group. HX was previously co-owned by the American Hotel & Lodging Association (AHLA), the Hotel Association of New York City (HANYC), and the New York State Hospitality and Tourism Association (NYSHTA). Also posted on Green Lodging News during the trade shows: World Wildlife Fund (WWF) and the American Hotel...

ODESSA, FLA.—Hasek Communications, the Odessa, Fla.-based publisher of Green Lodging News, has added a Protect-A-Bed case study to the Vendor Case Studies section of its website. The case study highlights the Warner Center Marriott Woodland Hills in Woodland Hills, Calif. and its installation of Protect-A-Bed encasements on all mattresses and box springs in the hotel. By choosing an encasement product that is waterproof, bed bug proof, and allergen-free, the hotel was afforded maximum protection. In the two years since installing encasements, replacements of damaged mattresses have been virtually eliminated. “You can clean and shampoo, but if the stain and odor...

FOREST, VA.—Are travelers paranoid about cleanliness? That question was answered at this year’s ISSA InterClean conference in Las Vegas, which had more than 16,000 attendees, 700 exhibitors and 54 innovation entries from around the world. For the second year in a row, NanoSeptic self-cleaning surfaces took home the innovation award. Travelers now have a cleaner surface to rest personal items in the TSA security bin with the new NanoSeptic self-cleaning mat. Portable NanoSeptic self-cleaning surfaces can be used by travelers and custom branded for hotels, airlines and cruise lines. Last year, NanoSeptic won the award with their line of self-cleaning touch...

Forty years ago, if you didn’t see it, you weren’t worried. Today, given advances in science and technology, we now understand that gases and micro-pollutants in our air—even those we can’t detect by sight or smell—can impact our health and well-being. Air quality is no longer something we can judge by our senses alone, especially indoors. According to a 2016 Newsweek article, indoor air quality “gets about 100 times less research funding than outdoor air, even though the average American spends about 90 percent of the time inside.” Volatile organic compounds (VOCs), particulates, carbon monoxide, and radon are among the...

ODESSA, FLA.—Green Lodging News has added a PathoSans case study to its website. The case study details the implementation of the PathoSans® ElectroChemically Activated (ECA) Solution system for On-Site Generation (OSG) of cleaning and disinfecting products at the Marker Hotel in San Francisco. With the PathoSans system, staff can make their own cleaning solutions on-site. PathoSans also reduces the hotel’s eco-footprint by eliminating shipping, storing and disposal of most conventional cleaning chemicals, replacing 90 percent of such products formerly used there. The Marker’s nearly 40 housekeepers clean and disinfect every room and public area daily—including 11,000 square feet of meeting space—using...

It’s time for the owners of hotels, inns and spas to take a fresher, closer look at saline-based sanitization systems for keeping their pools—whether above ground pool or in ground pool—and Jacuzzis disinfected. Saline-based technology delivers a greener, safer, more cost-effective way to kill algae and bacteria in pool water and destroy chloramines and dirt. Swimming pool sanitization depends on chlorine, but it doesn’t depend on the use of bulk chlorine. On-site chlorine generators use a mild saline solution to produce free chlorine—or bleach—in a sufficient concentration to meet health and safety requirements. It can be surprising how little chlorine...

I attended the recent Florida Restaurant & Lodging Expo in Orlando. There were about 450 suppliers there. The event has got to be one of the largest state-level hospitality trade shows in the country. Be sure to read my article about the event. Before I continue about the trade show, allow me to backtrack more than five years to when Best Western rolled out its “I Care Clean” program. For those of you who are not familiar with it, it involved the use of UV wands and black lights in the cleaning of guestrooms and common areas. The UV wands...