MAUI, HAWAII—Lumeria Maui, a member of Healing Hotels Of The World and a leading Hawaiian wellness retreat located in Upcountry Maui between Paia and Makawao, announces the appointment of Gary Sterman as the property’s general manager. Sterman brings extensive tactical and strategic leadership in operations, sales and marketing to the position, with more than 15 years of experience in the hospitality industry.
Sterman comes to Lumeria from his role as general manager and consultant for the Carpe Diem Guesthouse and Namaste Spa, the leading guest house and spa in the resort town of Provincetown, Mass. Other important general manager positions included his extensive work with Joie De Vivre at The Mill Valley Inn and Hotel del Sol in San Francisco. Sterman acquired recognition for leading these properties in luxury hospitality as he increased guest loyalty and customer satisfaction, achieved certification in green business, oversaw capital improvements, expanded community relationships and increased profitability. Sterman holds a Bachelors of Science Degree from San Francisco State University as well as credentials as a Certified Joie de Vivre Trainer from Joie de Vivre University.
“Sterman is an exceptional fit to the spirit of Lumeria Maui,” says Lumeria Maui’s founder and owner, Xorin Balbes. “He is deeply compassionate about people and has effective interpersonal skills that will inspire our team to excel with guest services.
This new appointment will allow Xorin Balbes to focus on program development and property enhancements.
Go to Lumeria Maui.