LANSING, MICH.—Creating and managing hospitality facilities requires special knowledge and skills. The third edition of Hospitality Facilities Management and Design, published by the Educational Institute of the American Hotel & Lodging Assn., provides readers with a comprehensive introduction to the key issues involved in keeping a hotel’s physical plant running efficiently.
Written by David M. Stipanuk, a professional engineer and member of the property asset management faculty of the School of Hotel Administration at Cornell University, this new edition of Hospitality Facilities Management and Design takes a systems approach to hospitality facilities issues. Readers will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.
Special features throughout the book highlight practical examples of hospitality facilities management in action, while new case studies provide a real-world perspective on facilities and design issues.
Hospitality Facilities Management and Design, third edition, is available to hospitality industry customers for $53.95 for AH&LA members ($71.95 for non-members). Go to www.ei-ahla.org for more information. Academic customers should call their account executive at 800-344-4381 for school pricing. Outside the U.S. and Canada, call 407-999-8100.