FRANKLIN, TENN.—Quore announced that more than 4,000 hotels are successfully using its hotel operations platform. At its inception in 2012, Quore was the product of a single engineer at a local hotel property trying to solve the frustrations and miscommunications that he encountered while doing his job. Then, Quore surpassed its three-to-five-year plan within the first three months of business and now, with over 4,000 hotels, Quore has more than tripled initial projections. The company has reached this point purely through organic growth and customer referrals. With some of the industry’s largest brands—IHG, Marriott, Hilton and Choice—now championing Quore, the...

The next time you think about using scented cleaning products, personal care products or adding scents to areas of your hotel, think about your guests and your associates. According to a June 2019 study by Anne Steinemann entitled, “International Prevalence of fragrance sensitivity,” 32 percent of adults reported fragrance sensitivity. To get to the 32 percent, surveys were conducted in four countries—United States, Australia, United Kingdom, and Sweden. Commonly reported health problems include respiratory difficulties (16.7 percent), mucosal symptoms (13.2 percent), migraine headaches (12.6 percent), skin rashes (9.1 percent), and asthma attacks (7.0 percent). For 9.5 percent of the...

NATIONAL REPORT—Legionella can make people ill and has been linked to dozens of deaths. According to the U.S. Centers for Disease Control and Prevention, the Legionella bacteria, normally found in fresh water such as lakes and streams, can infiltrate water systems and colonize in showerheads, sinks, water heaters, cooling towers and even fountains if they are not treated properly. Twelve guests recently contracted Legionnaires’ disease, a form of pneumonia caused by Legionella bacteria, at a Sheraton hotel in Atlanta. One of the guests subsequently died, and another 61 “probable cases” were identified by the Georgia Department of Health. After three days...

FOREST, VA.—NanoTouch Materials, the leader in self-cleaning surfaces for facilities, healthcare and travel, has just released their new NanoSeptic continuously self-cleaning sleeves for door handles. These types of door handles are mandated for interior doors in most commercial and public facilities as part of the ADA (Americans with Disabilities Act). NanoSeptic peel-and-stick skins have been a staple in self-cleaning surfaces for facilities, turning push bars, pull handles and other high traffic touch points into continuously self-cleaning surfaces. Now, with the new sleeves, the number of touch points in a facility that can be self-cleaning has been greatly expanded. “The NanoSeptic skins...

Modern, high-efficient rooftop HVAC units can mean substantial savings on annual energy costs for green facilities, but facility managers need to take an active role in managing the systems to get the most out of them. One of the pitfalls of operating a rooftop HVAC system is that it is out of sight, out of mind. It is easier to neglect maintenance for a system you see only rarely and must make a trip up to the roof to inspect. But, if you don’t keep your rooftop system maintained properly, it lowers the system’s efficiency and shortens its lifespan. In...

NASHVILLE, TENN.—MEIKO, U.S.A., a global leader in the commercial warewashing industry, announced the release of a report by Frontier Energy that found changing to a MEIKO M-iQ flight-type dishwashing machine saved the San Ramon Marriott hotel in San Ramon, Calif., more than $23,000 a year. The report compares two flight-type rackless conveyor dishwashers. The hotel’s pre-existing, past-generation flight conveyor dish machine was tested first, followed by MEIKO’s M-iQ equipped with an exhaust air heat recovery system. Water flow, electricity use, hot/cold-water supply temperature and dish machine sanitizing rinse time were monitored for a one-month period. Frontier Energy then used this data,...

ATLANTA—Pure Wellness, a pioneer and leader in hotel guestroom wellness solutions, announces the expansion of their portfolio with the installation of 15 Pure Rooms at three properties in Atlanta, one of the fastest-growing cities in the nation. Now, wellness-minded travelers visiting the Fairfield Inn and Suites Atlanta Kennesaw, or Marriott International’s Springhill Suites Atlanta Kennesaw and Springhill Suites Atlanta Buford/Mall of Georgia can experience Pure Rooms. “Both the Fairfield and Marriott International brands are known and designed to deliver an inviting and effortless experience for guests,” said Haley Payne, Chief Wellness Experience Officer for Pure Wellness. “The wellness trend is...

SEATTLE—Hyatt Regency Seattle, a 45-story premier meeting and event hotel located in the heart of downtown Seattle, has officially received a LEED (Leadership in Energy and Environmental Design) Gold rating from the U.S. Green Building Council, becoming the first and only LEED Gold–certified hotel in the Seattle area. It earned LEED as part of the New Construction rating system. “Hyatt Regency Seattle is thrilled to receive this well-deserved recognition, as we are committed to enriching the communities we call home and protecting the planet for future generations,” said General Manager Tom Wolf. “As the largest meeting and event hotel in...

With the environment constantly at the forefront of the news as we continue to strive for a healthy planet, companies are thinking toward the future, adjusting their business models and making plans for the growing need for sustainable and “green” designs and buildings. A green outlook is critical, and with easily-implemented programs and strategies, environmental responsibility can be executed. One such way that hoteliers and designers can achieve this is to create a building that earns a Leadership in Energy Environmental Design (LEED) certification from the U.S. Green Building Council (USGBC). The council has set criteria to earn certification through...

SALEM, ORE.—Marble Shine Services introduces the StoneClean Concentrate line of cleansers from Richard James Specialty Chemicals (RJSC). They are available for purchase in a sample quart or gallon container at buystoneclean.com. RJSC cleansers and sealers and finishes have all three elements to qualify as “environmentally friendly”—absence of toxic compounds: short biodegradation time, and “rinse-ability free”. StoneClean Plus Hard Surface cleaner is the ideal cleanser for polished granite countertops. It is fast in environmental breakdown while providing a residue free surface to help make the surface resistant to discoloration, odor and degradation due to microbial and fungal contaminations. One quart will make...