FORT WORTH, TEXAS—Canyon Ranch, a pioneer and innovator in destination wellness, recently announced the appointment of Mark Rivers as its new CEO. Canyon Ranch is looking to Rivers’ leadership as they grow their emerging ecosystem of properties in Texas and beyond. In follow up from the July announcement with VICI Properties, Inc. to expand the Canyon Ranch brand, Rivers played a pivotal role in executing this partnership, which encompasses the debut of its first Canyon Ranch Wellness Club in Fort Worth later this year, a second Wellness Club to open in Houston in 2024, and a new resort and residential community under development in the Austin market, with a planned...

Many people look forward to dreamy hotel pools and spas to destress and relax while on vacation. In the winter, hot tubs and spas can be a great attractor for guests looking for a chilly weather escape; however, they can also be a risk to visitors and pool and spa managers if not properly handled. These much-beloved amenities can be breeding grounds for bacteria like E. coli, giardia, and algae, making using pool and spa chemicals, including salt, imperative. If these chemicals are mishandled, they can cause respiratory problems, chemical burns, and eye irritation. Managers of these amenities must be...

MILWAUKEE, WIS.—Zurn Elkay Water Solutions Corp. announced the launch of its first combined lead-, PFOA- and PFOS-reducing filter integrated into Elkay bottle filling stations and faucets for schools, hospitals, airports and other commercial and residential applications. “As more is learned about the serious health effects of forever chemicals on people and as regulations evolve, we’re pleased to expand our certified filtration to PFOA and PFOS, two of the most prevalent per- and polyfluorinated substances (PFAS) chemicals,” said Todd A. Adams, Chairman and CEO of Zurn Elkay Water Solutions. “This filter offers a tremendous option for our customers looking to provide...

KANAI, MEXICO—The premiere of The Riviera Maya EDITION at Kanai introduces a completely new concept of laidback luxury to the Caribbean coastline, combining unparalleled dining and entertainment, services and amenities with the unique traditions and tastes of the famed locale. Created by Ian Schrager because of a partnership between Ian Schrager and Marriott International, the EDITION brand has become synonymous with individualized, customized, and one-of-a-kind hospitality experiences, and The Riviera Maya EDITION at Kanai is yet another example of Schrager’s visionary magic. Situated within a 620-acre nature reserve with two miles of pristine white-sand beachfront, the property rises from a...

Growing up, it was common for my father to have a couple of his buddies over for a card game. Sometimes I would join them. My father and his friends would all be smoking like chimneys. When my father joined the air force during World War II, the military gave enlisted men cigarettes for free. (Today I wonder, sarcastically of course, whose side the military was on.) Eventually, our ceiling turned quite dark from the toxins. Maybe you had a similar experience as a child. Today, when I travel, I am very sensitive to cigarette smoke in hotels. My wife...

NATIONAL REPORT—Even though guests may sign a waiver acknowledging that smoking is not permitted in the guestroom, that policy is increasingly being violated—by cigarette smokers, marijuana users, and by those who vape. In fact, currently 24 states and Washington, D.C. have legalized recreational marijuana use for adults 21 years and older, while 38 states have legal medical marijuana programs. Fortunately for hoteliers, there are now smoking detection systems that can send an alert immediately if smoking is taking place and that can provide time-stamped, scientific proof that a room has been smoked in—critical information when a guest or even...

WASHINGTON, D.C.—Westin Hotels & Resorts, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, unveils its latest offering in Washington, DC—Westin Washington, DC Downtown. After a nearly $80 million investment by ownership group, Sunstone Hotel Investors, the 807-room hotel will offer a sophisticated and contemporary blend of well-being experiences, designed for guests to feel inspired, to rejuvenate, and to maintain their wellness routines while on the road. “From the moment they arrive at Westin Washington, DC Downtown, guests will have endless opportunities to recharge and recover,” said Jennifer Connell, Global Brand Leader, Westin Hotels & Resorts and Vice President, Distinctive...

NATIONAL REPORT—It’s no secret that the hospitality industry has had one of the highest employee turnover rates—since well before the pandemic. High turnover rates in any industry are a big cost to the company, and in a high-pressure sector like hospitality, the associated costs can be huge. Not only tangible costs, such as the expenses of recruiting and training new employees, but also the substantial cost of lost productivity among staff. In fact, reduced productivity costs the global economy around 1 trillion dollars each year. Luckily, recent research shows that concentrating on the mental health of your talent can not only increase staff...

NATIONAL REPORT—Minimizing the spread of germs should be top-of-mind for facility managers, especially this time of year. The Centers for Disease Control and Prevention (CDC) estimates that up to 11 percent of the U.S. comes down with the flu each year. Businesses can help facility occupants stay safe from infections, like influenza or the common cold, by taking the time to analyze and enhance their cleaning programs. Upticks in infections lead to increased absences in schools, offices and other businesses, resulting in lost productivity. Outbreaks can also negatively affect the public’s perception of a business. Implementing cleaning and hygiene best...

MONTEGROTTO TERME, ITALY—An eco-friendly approach to hospitality, in full respect of the region and its preexisting elements: the new Green Lodges of the Terme Preistoriche Resort & Spa in Montegrotto Terme, designed by Studio Apostoli, is meant to be a manifesto of zero-emission wellness hospitality. Seven suites are incorporated into four wooden stilted structures and interconnected through a raised system of ramps, walkways, and accessible terraces. They also include a historically preserved villa, the eighth and most extensive offering within this entrepreneurial endeavor. A total of 160 micro piles support the new constructions and outdoor spaces, preserving the roots...