NATIONAL REPORT—As conversations around sustainability grow across industries, hoteliers have to ask: Is this something we should be focusing on? If you’re going for a higher star rating, sustainable operations initiatives may be a lot lower on your priority list than daily room cleanings, providing hair dryers and other star requirements. However, sustainability may be more valuable for your hotel than you realize. It can reduce water and energy consumption and staff workloads, potentially saving you money. Sustainable operations initiatives can also be marketing differentiators, helping you showcase the value of your hotel beyond good star ratings. Below, we look at why sustainable tourism...

EAST LONGMEADOW, MASS.—Excel Dryer, Inc., a family-owned and operated manufacturer of touchless, high-efficiency hand dryers, is benefiting from its longstanding commitment to producing high-quality, American-made products, a strategy that has effectively insulated the company from the impact of import tariffs. “Excel’s mission has always been to design and manufacture quality American-made products that are dependable, and people like to use,” said Executive Vice President and COO William Gagnon. “It’s in our DNA.” XLERATOR Hand Dryers are the only ones with Made in USA certification, built with parts from domestic supplier partners and manufactured in Massachusetts. As most of the top hand...

The hospitality industry is experiencing a period of adjustment. Multiple factors are converging to create a storm of uncertainty. However, a ray of hope is shining through in the form of the growing sustainability movement. The number of visitors from 20 major countries to the U.S. decreased by 10.3 percent this past March when compared to the same time last year. In addition, travel from Western Europe saw a noticeable drop of 17.2 percent, according to data by the U.S. International Trade Administration. This comes at a time when many of our neighbors to the North are also pausing on travel...

SELFOSS, ICELAND—Opened for more than a decade, the ION Adventure Hotel is located just about as far north as one can have a hotel—about an hour outside of Reykjavik, Iceland. The ION Adventure Hotel has many sustainable features and offers front row seating for the majestic Northern Lights. Making it easy to see those lights is the property’s Northern Lights Bar with its 180-degree panoramic windows. The ION Adventure Hotel, which sits on a series of pillars that dramatically jut out of the slopes of Mount Hengill, was once the living residences for the nearby geothermal plant. In 2011, owner...

Green Lodging News reported earlier this week that Choice Hotels International, Inc. had released its 2024 Sustainability Report. The report covers the fiscal year of January 1, 2024, through December 31, 2024. Choice is one of the largest lodging franchisors in the world, with over 7,500 hotels representing more than 650,000 rooms in 46 countries and territories. Choice’s sustainability strategy and initiatives, many of which align with the United Nations Sustainable Development Goals (UN SDGs), demonstrate its commitment to being a responsible steward for people and the planet. “We are committed to propelling the success of others and building a...

DULUTH, MINN.—Loll Designs, the made-in-the-USA outdoor furniture design manufacturer, received the distinctive GOLD certification under the TRUE (Total Resource Use and Efficiency) rating system. Awarded by Green Business Certification Inc., a leading independent sustainability and health certification body, TRUE helps facilities measure, improve, and maximize zero waste performance through sustainable waste management and reduction practices, contributing to positive environmental and global health impacts. Founded on principles of thoughtful design, the responsible use/reuse of recycled materials, and a deep appreciation for the environment, Loll embodies what it means to be a sustainable product, process, and company. Today, Loll is proud to...

MACAU—Melco Resorts & Entertainment has announced the publication of its sustainability report for the year 2024 (see here). The strategy continues to guide the company to go “Above & Beyond”—to strive to achieve its commitments to restoring the environment, inspiring its people and communities, sustaining its supply chain and empowering its business to impact positive change. As Melco’s strategy, pillar goals and targets evolve in response to shifting environments through wide-reaching efforts as highlighted in the report, the company aims to actively engage stakeholders on its journey towards a climate-fit and equitable future. Lawrence Ho, Chairman and CEO of Melco...

CHICAGO—Hilton, a global leader in hospitality, has become the first signatory from its sector to sign the U.S. Food Waste Pact, the national voluntary agreement focused on reducing food waste in the U.S., co-led by nonprofits ReFED and World Wildlife Fund (WWF). Hilton joins 19 other companies and organizations across the food system who have signed onto the Pact, which uses the “Target, Measure, Act” framework to reduce food waste in businesses’ operations. According to ReFED, 31 percent of food produced in the United States goes uneaten or unsold, with the vast majority becoming waste that gets sent to destinations like landfills, incinerators, and sewer...

Since I first entered the lodging industry in 1989, I have come across thousands of new products and technologies. It must have been around 2002 that I first encountered Excel Hand Dryer’s XLERATOR Hand Dryer. I will never forget the first time I placed my hands below it. It was unlike any other hand dryer experience I had up until that time. The air power seemed jet engine strong and unforgettable. I walked away impressed, knowing that company owner Denis Gagnon and his son William had a winner on their hands. I suspect you have experienced one of the XLERATOR Hand...

EAST LONGMEADOW, MASS.—For almost a quarter of a century, Excel Hand Dryer Inc. has been producing XLERATOR Hand Dryers—a game changer in the hand drying space that dries hands completely in 10 seconds while using 80 percent less energy than conventional hand dryers. Excel Hand Dryer Executive Vice President and COO William Gagnon said there are now approximately one million XLERATOR Hand Dryers in use around the globe. “We just put 1,000 XLERATOR Hand Dryers in the largest airport in the world in Turkey,” Gagnon says. XLERATOR Hand Dryers can help facility managers save thousands of dollars annually by eliminating the...