GENEVA, SWITZERLAND—SGS will host a free webinar to help hoteliers learn more about the current risks and sustainability challenges and opportunities facing the travel and hospitality industry. The webinar, “Moving Towards Sustainability: Future-proofing in the Hospitality Sector, will be held on July 25 at 10 a.m. Click here to register.
The travel and hospitality industry is faced with a variety of potential risks, including environmental, social and economic. Of the many challenges facing the travel and hospitality industry today, two hold the greatest potential impact on guest experience and profit; risk and sustainability. To help inform hospitality industry professionals, SGS has organized a complimentary webinar to address these two issues and how they can impact the bottom line.
Synopsis: Guests are increasingly looking for greener options when they travel. During this webinar, SGS will explain how sustainability is no longer a luxury for high-end hotels; it is a necessity for businesses that are looking to future-proof. This session will not only highlight the financial impacts of energy efficiency, but the brand value and perception that is associated with the “green” movement.
Presenters
Peter Hvidberg—Global Business Manager for Travel and Hospitality, SGS—has successfully set up the global service offering to the Travel & Hospitality Industry within SGS by consolidating and customizing international standards that cover areas such as safety, security, service, sustainability and training, with regards to inspection, verification, testing, certification and consultancy. His contributions to the performance of SGS’s global strategic unit for travel and hospitality stems from his more than two decades of broad international experience within hotels, corporate travel industry, MICE and technology.
Robert Hines—Business Development Manager, SGS (in North America)—works with clients to help hospitality companies to improve their performance and brand. He understands that every hotel company is exposed to many kinds of risks that careful planning and management can help mitigate. With experience in all facets of hotel management and contract management services, Hines has worked for both Hilton and Marriott branded hotels as a general manager. He began his career in housekeeping with Wyndham International after receiving his bachelor’s degree from Michigan State University’s hotel program in the Broad College of Business.
HX: Hospitality Experience
HX has been designed specifically for the hospitality industry to meet a variety of needs and provide solutions to many of the issues travel professionals face today. This comprehensive online program consists of four separate modules, each focusing on a specific area of concern, including risk management, sustainability, corporate social responsibility and quality of service experience.
This HX webinar offers three levels of property assessment, dependent on a hotel’s ability to meet the requirements of each module. These milestones will showcase a commitment to guests and can be displayed at a property, on a website and in social media. An HX Platinum logo requires a score of 95+. An HX Gold logo requires a score of 85 to 94. An HX Silver logo requires a score of 65 to 84.
Visit www.sgs.com/hospitalityexperience to learn more or contact Robert Hines, Business Development Manager, Travel & Hospitality, SGS, Robert.hines@sgs.com, (201) 249-2021.
