ST. PAUL, MINN.—Did you know that 56 percent of hotel guests pick a hotel based on whether or not it has a pool? As we approach the first day of summer in the Northern Hemisphere, more guests will be looking for hotels with pools and spas to help them unwind and relax while traveling.
But what happens when a pool has to close due to a chemical imbalance or unplanned maintenance issues? Even a short closure can lead to disappointed guests, bad reviews, and additional costs.
At Ecolab, we understand that pools are a vital part of operations and help enhance the guest experience. The benefits of a pool can make a big impact, as they can serve as a desirable amenity that attracts more guests, increases occupancy rates, and enhances the overall appeal of the property.
Effectively managing a pool, however, comes with its own set of challenges. Balancing labor and in-house expertise are vital to ensuring efficient operations and guest satisfaction. Meeting the expectations of guests while adhering to regulatory and industry standards demands dedicated resources and attention, particularly in areas such as monitoring chemical levels and maintaining consistent water quality. Addressing these challenges is essential for creating a safe and enjoyable environment for all guests.
That’s where Ecolab comes in. The Ecolab AquaIQ program offers a comprehensive solution that works to streamline pool and spa maintenance. This intelligent digital platform integrates advanced pool technology to help detect and address potential issues before they arise, providing real-time visibility to help ensure that pools remain guest ready. With AquaIQ, hospitality businesses can optimize pool operations, enhance guest experiences, and ultimately work to drive more visitors through their doors.
The Future of Pool Management
The comprehensive AquaIQ program is comprised of several notable digital components that work together to provide customers with advanced water performance technology, 24/7 remote monitoring, real-time corrective control, and live reporting and analytics. Additionally, it features proven equipment and chemistry to ensure higher standards of pool maintenance and guest satisfaction.
Powered by the ECOLAB3D digital platform, the smart technology includes 3D TRASAR sensing and control monitoring hardware that collects real-time insights and communicates wirelessly with smart sensors in the pool to detect problems before they happen. This technology optimizes pool performance by ensuring that chemical levels are precisely balanced, working to enhance overall guest safety and satisfaction. Most importantly, the system is backed by a dedicated team of local experts, an extended global support network, and 24/7 monitoring from the Ecolab Global Intelligence Center.
The Ecolab Global Intelligence Center provides around-the-clock monitoring and control. This remote control and monitoring system partners with 180 Ecolab Water Engineers to swiftly detect conditions in the pool, allowing for timely actions and notifications to address any issues that arise. With the capability to handle problems remotely or send a fully informed field response when necessary, the platform helps streamline operations and enhance efficiency.
Even more, results are combined and delivered to customers via the Ecolab Pool Manager App, an innovative platform that allows staff to check pool performance at a glance, offering a quick overview of the pool’s status. With notifications and alerts, staff can swiftly diagnose and troubleshoot issues that may arise. Access to real-time data along with on-demand support guides empowers operators to make informed decisions. Additionally, the app enables users to easily track trends in pH, chlorine, and flow activity, ensuring that users have the necessary insights to maintain optimal conditions across all bodies of water. To do this effectively, the app provides access to on-demand training and additional resources, equipping staff with the knowledge and tools needed to enhance their pool management skills.
Proven Results
The cost of a closed pool can be significant: $154 lost for every hour of downtime, and up to $7,400 lost annually, on average, due to pool closures for equipment downtime, chemical imbalance, or safety measures.
However, customers utilizing the program can address these challenges to make the most of their business, as the results indicate that AquaIQ maintains the pool’s chlorine and pH levels in balance approximately 95 percent of the time, keeping pools open and guests happy.
The bottom line? Pools that are open for business are good for business.
For more information about Ecolab AquaIQ, visit the AquaIQ webpage.
