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Feeling the Heart of Hospitality Throughout the Year–Especially This Year

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I see this all year round in our industry and especially this year given the pandemic but the number of acts of kindness is never ending. That is why I love this industry so much—its heart is gigantic. I could list many examples here but here is just one I learned about this morning.

In advance of the Christmas holiday, Caesars Entertainment, Inc. leaders and volunteers plan to distribute 20,000 frozen turkeys and festive cookies to Las Vegas Team Members in a contactless drive-thru outside the Rio All-Suite Hotel & Casino throughout the week.

In the spirit of holiday giving, Caesars invited Las Vegas Team Members to pick up a frozen turkey and cookies from December 21 to 24. On December 22, Penn & Teller, Piff the Magic Dragon, as well as performers from Chippendales, WOW – The Vegas Spectacular, X Burlesque and X Country, joined Caesars Entertainment Regional President Gary Selesner and Senior Vice President and Rio All-Suite Hotel & Casino General Manager Steve Ellis at the holiday distribution while the resort reopened its doors that morning. Christmas music and decorations created a festive atmosphere as Team Members drove through the Rio parking lot for the contactless giveaway.

“In two weeks, Penn & Teller will celebrate its 20th anniversary at Rio All-Suite Hotel & Casino,” said Penn Jillette. “As the longest-running headliners in Las Vegas, part of that success is owed to our amazing colleagues at Rio, and we are pleased to join today to thank them and all my hard-working Caesars Entertainment Las Vegas co-workers.”

Some Welcome Holiday Cheer

“This holiday distribution to our Caesars Entertainment Las Vegas Team Members is a token of our sincere appreciation for their dedication this year,” said Caesars Entertainment Regional President Gary Selesner. “We are hopeful this gift will help make this time of year a little brighter and provide some holiday cheer for our Team Members and their families.”

“It is an important day for the Rio as we finally end a long nine-month closure and reopen the final Caesars Entertainment property in Las Vegas to guests,” said Senior Vice President and Rio All-Suite Hotel & Casino General Manager Steve Ellis. “However, and arguably even more importantly, reopening means we welcome back our incredibly talented Rio Team Members. Their patience and tenacity through this difficult time make this moment even more special, and we thank them and Dreamscape, the new owner of the property, for the smooth transition as we begin to entertain our guests again.”

Caesars Entertainment through Caesars Foundation partnered with 60 different charitable organizations across the country this year, many combating the impact of COVID-19. In Las Vegas, Caesars has donated to several local organizations including Three Square Food Bank, SHARE Village and Catholic Charities of Southern Nevada. Additionally, in 2019, the Caesars Entertainment HERO volunteer program consisting of Team Members has given more than 370,000 hours to charitable organizations across North America.

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