EAST LONGMEADOW, MASS.—Excel Dryer is now offering an improved product with 50 percent longer life and an industry-leading seven-year warranty, without increasing the list price.
Effective December 1, 2019, all XLERATOR and XLERATOReco Hand Dryers are warrantied for seven years; this covers all parts, and most importantly, the motor. Many other hand dryers on the market offer a lesser, more restrictive warranty, typically 1 to 5 years. William Gagnon, Vice President of Marketing and Sales at Excel Dryer recommends buyers thoroughly review the warranty of any dryer they are considering purchasing.
He cautions, “Though some manufacturers offer longer warranties, a review of the fine print shows that motors are typically only covered for three years and sensors are only covered for one. Both parts are crucial to hand dryer functionality and are covered for a full seven years by Excel Dryer.”
Recently, other well-known hand dryer manufacturers increased the list price of their products, without making any substantive improvements to product or warranties. Excel Dryer’s price list, on the other hand, is remaining the same despite the manufacturer’s notable product improvement and extended warranty.
“We pride ourselves on manufacturing a dependable product our customers can rely on,” said Gagnon. “We are always looking for ways to improve our products and deliver more value to our customers. And with our latest product improvement, we’ve done just that.”