NATIONAL REPORT—Actabl, the hospitality software company that enables hotels to drive profit through actionable insights, introduces the launch of the Alice Housekeeping Refresh. Given the massive fluctuations in housekeeping staff availability over the past year, this latest update can be a substantial tool for owners and operators, and it transforms the way hotels manage daily priorities and guest preferences, offering a revolutionary approach to board and assignment management while simplifying staff workflows. Alice Housekeeping Refresh addresses the most time-consuming aspects of daily operations by streamlining task management. The update empowers teams to automate routine processes and manage assignments, providing clear...

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NATIONAL REPORT—Good housekeeping is the backbone of a great hotel. Keeping rooms clean, ensuring the guest experience is top-tier, and reporting any damaged or broken items—it all falls to your housekeepers. That said, it’s possible to have a negative housekeeping experience. Who hasn’t felt the disappointment of returning to their hotel room and discovering it hasn’t been made up? Or wanting to take a nap, but your room is being cleaned? In today’s day and age, guest preferences are a top priority, and as a hotel, you must find ways to impress your guests. But how do you get the balance right when good housekeeping means...

MINNEAPOLIS—Tennant Company, a world leader in designing, manufacturing, and marketing solutions to reinvent how the world cleans, has released its annual Sustainability Report. The report, detailing achievements for the 2023 fiscal year, also marks the first year of reporting on the company’s Thriving People. Healthy Planet. sustainability framework. “Our Thriving People. Healthy Planet. framework is rooted in our daily activity to integrate sustainability into every aspect of our business,” said President and CEO Dave Huml. “We’re proud of the work we’ve accomplished and of the bold goals we’ve set—ambitions that will create shared value for our company, people, communities, and the planet.” Launched in 2023, Tennant’s...

With the current increase in pool use, proper maintenance and attention to safety are imperative to keep the pool clean and people safe from chemical misuse. Chemicals are important for maintenance but unfortunately can cause chemical burns, respiratory problems, and eye irritation, to name a few. I recently spoke with Theresa Bellish of NSF to learn more about pool safety. Bellish has over twenty years of experience in testing, auditing and certification services for drinking water treatment chemicals, distribution system components, recreational water products, onsite wastewater treatment systems and electrical safety services. Bellish shared a few simple steps hoteliers...

Who stayed in your hotel last night? Were they already sick, or had they been exposed to possible illness? Did the room attendant thoroughly clean the rooms? Hotel managers never know if a hotel room has been exposed to airborne or surface germs, but there are precautions that hoteliers take that can help hotel guests leave their stays unscathed by germs. Hotel guests increasingly care about health and wellness. For instance, before booking a hotel, I always check the reviews for comments about cleanliness and housekeeping. And the very first thing I do upon entering a hotel is wash my hands....

OMAHA, NEB.—CleanCore Solutions, Inc., developer of the patented aqueous ozone technology that works as an all-purpose cleaner, announced that Byrd Hotel Group, an owner and operator of hotels and extended stay facilities for more than 70 years, will be installing a variety of the company’s products at the first four of its locations, with a commitment to deploy the company’s products across all of Byrd’s locations. Byrd has been in business for over seventy years and currently operates hotels and extended stay facilities throughout Phoenix. CleanCore products to be installed include Power Caddies, O3 Cleanpaks, Ice Machines, Fill Stations, and Laundry units. For more in-depth...

With the busy tourist season here, many hotels focused on protecting the environment and sustainability are taking a second look at their green cleaning arsenal and asking themselves, “Are these still the best green cleaning products available?” Asking this question is not only timely but a good idea. It’s easy to get into a pattern of ordering and reordering the same cleaning products year after year, unaware that new or more advanced technologies may be available that are more effective, sustainable, and cost-effective. The first step in rejuvenating your cleaning supplies is to meet with your janitorial distributor. Your distributor, if...

MENOMONEE FALLS, WIS.—In a recent survey by Bradley Co., nearly 70 percent of Americans reported having a particularly unpleasant experience in a public restroom due to the poor condition of the facility. The top restroom aggravations include clogged or unflushed toilets, an old, dirty or unkempt appearance and unpleasant smells. Unfortunately, hospitality establishments that neglect restroom cleaning and maintenance are jeopardizing their image. Almost 60 percent of respondents believe an unclean restroom shows poor management, 56 percent are left with a tarnished opinion of the business and half vow not to return or will think twice about doing so. On the...

Sofidel Sofidel--Leading the Paper Products Industry Sofidel is known for its commitment to producing high-quality paper products utilizing environmentally friendly, energy-efficient processes. It continues to find innovative, sustainable solutions to help the planet and its people thrive by applying strict procurement policies for raw materials of forestry origin and managing water responsibly by constantly monitoring production processes. Its Papernet brands, including HyTech Seas dispensers and Dissolve Tech paper towels, offer hospitality properties sustainable hygiene options to best meet guests’ cleanliness and quality expectations. All are fantastic options to help keep your hospitality property restrooms smelling fresh and leave guests with a...