RAPID CITY, S.D.—Rapid City Hotel Adoba has chosen to close for the Christmas Holiday for the first time in history, following a record year of growth and completion of the property’s second phase of renovation earlier this year. The hotel will close on December 24 at 10 a.m. and reopen on December 26 at 7 a.m.
General Manager Stacie Hull says the primary reason for closing is to recognize her team’s achievement and provide her team members the opportunity to spend the holiday with friends and family.
“Following strong revenues in 2013, above average occupancy, and the completion of phase two of our progressive movement to a sustainable and entirely renewable property design, the day of rest is well deserved,” Hull says. “It’s the right thing to do for our staff.
“Although closing the property means a loss of revenue, providing our team members the opportunity to spend the holiday with their families outweighs the property’s loss and solidifies our commitment to a culture of excellence and a rewarding work-life experience; we are proud to be able to offer such an opportunity,” Hull says. “Our team members work daily to provide guests with outstanding experiences and we should recognize their efforts.”
Guests affected by the closure were contacted individually and team members personally coordinated alternative accommodations. “The response to the property’s decision has been overwhelmingly positive,” adds Adoba Rapid City Hotel spokesperson Christopher Donahue. “The property has made a bold and progressive move in humanizing hospitality from all angles. Ideally others will follow.”
Go to Adoba Hotel Rapid City.
