BRIDGETOWN, BARBADOS—The Caribbean Tourism Organization (CTO) has announced the appointment of Trinidadian Narendra Ramgulam as Deputy Director, Sustainable Tourism—a newly created position aligned with the CTO’s strategic focus on sustainable and regenerative tourism development. Ramgulam, who joined CTO in 2024 as a Sustainable Tourism Consultant, has played an integral role in supporting the organization’s vision for a more resilient and inclusive tourism sector. His appointment was formally approved by the CTO Board of Directors and marks a significant milestone in advancing the CTO’s Reimagine Plan. “We are pleased to welcome Narendra to this new leadership role,” said CTO Secretary-General Dona Regis-Prosper....

WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and The BHN Group/Northstar Travel Group announced that Mit Shah, CEO of Noble Investment Group, will be the recipient of the 2026 Arne Sorenson Social Impact Leadership Award. The honor recognizes exemplary leaders who advance positive societal change across the lodging industry and the communities it serves. The 2026 Arne Sorenson Social Impact Leadership Award will be presented at the Night of a Thousand Stars gala on January 25, 2026, and onsite at the Americas Lodging Investment Summit (ALIS) being held January 26 to 28, 2026, at the JW...

JACKSON HOLE, WYO.—Hotel Terra Jackson Hole, Wyoming’s first LEED-certified resort, announced the appointment of hospitality veteran Marguerite Veber as Hotel Manager. Veber brings over three decades of luxury hospitality experience to the award-winning Teton Village hotel, including a strong leadership track record with renowned brands such as Four Seasons Hotels and Resorts. Veber joins the property following her most recent position as Director of Operations at Anchorage by the Sea in Ogunquit, Maine. There, she successfully guided the seasonal transition of a newly acquired 239-room independent hotel, significantly raised guest satisfaction survey scores to 92 percent, and implemented new revenue strategies and...

BOSTON—Shatterproof, a national nonprofit organization dedicated to transforming the way the healthcare system addresses and treats substance use disorders, announced its 2026 Shatterproof Hospitality Heroes honoree, Anthony Capuano, President and CEO of Marriott International. Capuano is being recognized for his leadership, advocacy, and compassion in raising awareness of substance use disorders and in supporting efforts to end addiction stigma across the hospitality industry. He will be honored at the ninth annual Hospitality Heroes Reception, held during the Americas Lodging Investment Summit (ALIS) on Tuesday, January 27, 2026, at the J.W. Marriott at L.A. Live in Los Angeles. The event raises...

FIJI—Jean-Michel Cousteau Resort, Fiji, the South Pacific’s premier eco-luxury destination celebrated for its deep commitment to sustainability, marine conservation, and authentic Fijian hospitality, announces the appointment of Nigel Fisher as its new General Manager. With more than 20 years of senior leadership experience in five-star hotels and resorts across Australia, the Philippines, China, Malaysia, and Thailand, Fisher brings extensive operational expertise and a passion for people-driven hospitality to his new role. Most recently, Fisher served as General Manager of Banyan Tree Krabi in Thailand, where he led the resort’s post-opening operations, enhanced guest experience, and advanced sustainability initiatives. His global career...

WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and The BHN Group/Northstar Travel Group announced that Mit Shah, CEO of Noble Investment Group, will be the recipient of the 2026 Arne Sorenson Social Impact Leadership Award. The honor recognizes exemplary leaders who advance positive societal change across the lodging industry and the communities it serves. The 2026 Arne Sorenson Social Impact Leadership Award will be presented at the Night of a Thousand Stars gala on January 25, 2026, and onsite at the Americas Lodging Investment Summit (ALIS) being held January 26 to 28, 2026, at the JW...

WHITWELL, TENN.—Bolt Farm Treehouse, the five-star adults-only glamping retreat, is excited to introduce its new Spa Director, Coleman Phillips, to the Tennessee mountaintops. Coleman has over 17 years of experience curating luxurious and memorable wellness offerings and is now bringing his expertise to Bolt Farm Treehouse’s LVV Couples Spa & Wellness Haven. “We are thrilled to have Coleman join our family here at Bolt Farm Treehouse and can already feel the passion, innovation, and boldness he brings to this new role,” said Seth Bolt, founder of Bolt Farm Treehouse. “We pride ourselves on bringing out-of-the-box ideas to life—from our first-to-market...

MIAMI—Starwood Hotels, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, and includes 1 Hotels, Baccarat Hotels, and Treehouse Hotels, has appointed Stéphanie Segaux as Vice President of Development for the EMEA region. Based in Amsterdam, Segaux will spearhead Starwood Hotels’ development strategy in this key area of expansion, reporting to Chief Development Officer Abhay Bakaya and collaborating closely with regional teams to identify, shape, and execute new opportunities as the company enters its next phase of strategic global expansion. Segaux began her career with Starwood Hotels & Resorts before spending nearly a decade with Rosewood Hotel...

SHAWANO, WIS.—NEWH, Inc. (Network of Executive Women in Hospitality), the premier organization dedicated to scholarships, education, mentorship, and networking in the hospitality industry, has named Chris Rice, Founder and President of Kellex Corp., as the 2025 NEWH ICON of Industry recipient. The organization’s most prestigious recognition, the ICON of Industry, is honored at the Gold Key Gala on November 10, 2025, in New York City in conjunction with BD|NY. The NEWH ICON of Industry award celebrates manufacturing leaders in hospitality, honoring those who have uniquely impacted the industry for more than 30 years through their innovative work, consistent dedication to the...

Name: Natily Santos Title: Vice President, Responsible Sourcing Company: Aramark + Avendra International Years in Current Position: Five years, 11 months Primary Responsibilities: As Vice President of Responsible Sourcing at Aramark + Avendra International, she drives sustainable procurement and inclusive sourcing initiatives that have contributed to advancing sustainable practices for operators and clients, as well as generated over $1 billion in economic impact through Aramark partnerships with small and underrepresented suppliers. Company’s most significant accomplishment in sustainability: “There’s no single initiative; we continue to expand and track progress across all programs annually, while identifying new opportunities for improvement. This year, we’ve prioritized growing the Avendra...