MACAU—Melco Resorts & Entertainment has announced the publication of its sustainability report for the year 2024 (see here). The strategy continues to guide the company to go “Above & Beyond”—to strive to achieve its commitments to restoring the environment, inspiring its people and communities, sustaining its supply chain and empowering its business to impact positive change. As Melco’s strategy, pillar goals and targets evolve in response to shifting environments through wide-reaching efforts as highlighted in the report, the company aims to actively engage stakeholders on its journey towards a climate-fit and equitable future.
Lawrence Ho, Chairman and CEO of Melco Resorts & Entertainment, said, “Much more than a service, hospitality is about the experience it creates, the people it supports and the impact it leaves behind. Each year, Melco challenges itself to push this further, believing that luxury and responsibility are not opposing forces but partners in progress, which is reflected in how we uphold strong governance, manage our environmental impact, support our people and communities and lead in responsible gaming. This commitment to progress shaped our approach in 2024, as a year of recalibration in which we continued to strengthen operations, reignite momentum and ensure our integrated resorts remain at the forefront of excellence.”
Key performance highlights from Melco’s latest “RISE to go Above & Beyond” sustainability strategy.
Awards/Recognition
- DICJ RG Implementation Index—Ten Melco facilities have received recognition as “Responsible Gambling Model Units” with nine earning perfect scores of 100 percent against the criteria.
- “RG Check” accreditation—International, third-party Responsible Gambling Council accreditation across Melco properties in Cyprus and Manila.
- Member of the “S&P Global Sustainability Yearbook 2025” and recognized as an Industry Mover, scoring in 93rd percentile in industry group.
- Carbon Disclosure Project (CDP) scores: B for Climate and B for Water.
- Green Key and Green Hotel Awards for Studio City, Nuwa, Morpheus and The Countdown.
Engaging Our People
- Invested an average of $582 per full-time-equivalent (FTE) employee on learning and development activities, equating to an average of 38 training hours per FTE, with 100 percent of colleagues attending training.
- 3.5% of Macau colleagues participated in over 4,100 Foundation Acceleration Program (FAP) experiences, of which 12% were related to non-gaming activities; 86% of Culinary FAP participants were retained within the Company with a 17% promotion rate upon completion
Community Engagement & Investment
- Close to 3,600 participants volunteered their time and efforts across 359 volunteering initiatives.
- Over $17.42 million donated to worthy causes in Melco’s local communities.
Energy & Climate Resilience
- Energy-efficiency measures (EEMs) since 2018 have resulted in annualized savings of over 62.5 million kWh, an increase of 9 percent over 2023.
- More than 25,000 PV panels at all properties in Macau, Manila and Cyprus onsite, generating close to 10,000 MWh annually.
Material Use & Waste
- Avoided 13.2 million SUP bottles with the NORDAQ water filtration system serving nearly all hotel rooms at Melco’s integrated resorts.
- Expanded recycling of playing cards across properties in Macau, Manila and Cyprus.
- City of Dreams Manila has established a circular economy where food waste is composted on site and excess compost is donated to a local farm to grow some of the vegetables served to guests.
Sustaining Our Supply Chain
- One hundred percent cage-free eggs sourced for Melco F&B operations in Manila and Macau with 74 percent at City of Dreams Mediterranean.
- Accelerated adoption of recycled fabric uniforms, working to establish guidelines and adopt recognized certifications.
- Strengthened data tracking and credibility in certified sourcing and chain-of-custody verification for key categories such as seafood and chemicals, while equipping local suppliers to meet company expectations.
Empowering Our Business
- Continued ethics training and capacity building programs for colleagues and suppliers.
- Implemented onsite, real-world cyberattack simulation drills for relevant colleagues and teams across the Group to test awareness, readiness to respond and system effectiveness.
Melco remains steadfast in its commitment to sustainability and invites stakeholders, partners, and communities to join in its journey towards a climate-fit and equitable future.
