NEWPORT, R.I.—Medical Tourism Training has launched the first of its kind Healthy Hospitality training program to protect hotel and hospitality staff and guests. Incorporating simple, easy to learn skills, Healthy Hospitality training reduces staff sick-days, improves morale, and demonstrates “concerned competence” to customers. The program is an essential addition to hospitality providers’ training and development portfolios.
Created by hospitality, public health and e-Learning experts, Healthy Hospitality training equips service providers with the knowledge and skills to deliver workplaces where the transmission of germs can be substantially reduced. This on demand, self-guided online course fulfills the recommendation of the World Travel and Tourism Council’s “Safe Travels” program. It covers six topics in easy-to-understand language, coupled with quizzes, and video demonstrations for an effective learning experience. A certificate is issued upon successful completion of the course.
“With strong leadership committed to offering a healthy environment, Healthy Hospitality will improve operational and staff preparedness to ensure a safer and healthier workplace,” says Elizabeth Ziemba, President of Medical Tourism Training. “Customers expect infection control and hygiene standards to be heightened because of the pandemic. Training staff is an essential part of delivering what clients expect while investing in the skills and knowledge of staff.”
The Health Hospitality program is designed to reduce sick days (absenteeism), reduce the spread of germs when employees come to work sick (presenteeism), rebuild and/or reinforce trust and confidence in hospitality services, and invest in the most important asset—your workforce.
With staffing shortages plaguing many hospitality services, demonstrating commitment to training and skills development is a smart investment.