NATIONAL REPORT—Appointing the ideal hazardous waste associate can be a challenging task. Waste management is a dangerous and complex task, and the ideal partner should ensure an organization complies with the set regulations fully.
When companies ombp (outsourced management of by-Products) their hazardous waste management tasks to the right partner, they can concentrate on critical competencies with minimal stress. Here are some factors that companies seeking to outsource their waste management functions should consider when appointing an associate.
Customer Service
An organization should determine the associate’s customer service from the way they manage their inquiries. Here are some of the customer service-related factors organizations should consider.
- Personality
An associate will work onsite alongside existing staff either daily or weekly. The ideal individual should be easy to work with, a team player, and willing to adapt to the working environment. - Communication
The ideal ombp partner should possess excellent communication and listening skills. They should also be highly responsive and ready to follow up and deliver within the set timelines. Partners with such skills will be the best to hire in the long term. They are also effective in managing severe problems when they occur. - Ability to Provide Thorough and Prompt Answers
Apart from their management roles, the right partner should be well conversant with the project. Supervisors should not struggle to get clarifications from any team member.
Training
Companies should ensure that everybody working on their sites possesses the relevant training for commercial waste management and safety. The right partner should be able to assist staff get the proper training for the job. Working with qualified partners is critical and will save the organization from heavy regulatory fines.
Reporting
By outsourcing hazardous waste management tasks, an organization will be transferring all its trust to a third party. The right partner should be able to provide timely reports to support their work.
Doing so is critical for regulatory checks along the way. The associates should submit status updates, routine summary functions, and status reporting. They should also provide a gradual process of tasks the team is doing onsite and conduct accuracy inspections.
Processes and Systems
When interviewing an environmental expert to handle commercial waste management tasks, an organization should ensure they have the following processes and systems in place.
- Reporting and tracking software
- A reliable and trained team. The right partner should have a team of well-trained and experienced individuals to guarantee consistency.
- Chemical inventory management software
- Advanced systems to save money and time. Combining waste saves money and time on fewer outlets and waste disposal. Determine what a potential partner offers in terms of these solutions. Often, the pack-as-you-go strategy is an ideal waste disposal strategy.
- Customized and flexible solutions. Every organization and customer are different. As a result, the proper waste management associate should customize their services to meet an organization’s needs. They should sign a binding contract according to those components. An onsite associate should work the total hours an organization requires and not less or more.
Industry Proficiency and Experience
This factor may not be the ultimate requirement but working with an associate with proper industry knowledge and experience is critical. For example, organizations in the research industry want to collaborate with companies that are conversant with research labs. The firms should also have enough experience to meet the organization’s needs.
Cradle-to-Grave Concept
An onsite partner should manage the whole hazardous waste life process from generation, handling, transportation, and disposal. Leveraging the cradle-to-grave concept demonstrates that the associate is conversant with the process and is not just targeting the result.
A robust waste management plan should focus on problem-solving. The ideal partner should target waste reduction, which involves adjusting the waste procedure to produce less waste. Doing so helps the organization cut down on waste disposal costs.
References
A reliable partner should provide references from organizations they have worked with previously. Organizations should always reach out to the references to ensure they are collaborating with the right partner.
Finally
Companies will have an easy time with the selection process by knowing what they want from a hazardous waste management partner. The factors in this article should make the process even easier.
