PALMA DE MALLORCA, SPAIN—Meliá Hotels International, a leading hotel company in Spain, has just received its individual and voluntary assessment results after having sought to be assessed according to the same procedure applied for listed companies by the SAM Corporate Sustainability Assessment (CSA). Meliá Hotels International achieved the highest score in the global travel and tourism industry. For Gabriel Escarrer, Vice President and CEO of Meliá, “Without a shadow of a doubt, this news is the greatest possible acknowledgement for our management model, in which making sustainability an intrinsic part of the business is one of our most important goals given the need for companies to generate a positive impact on society and the planet.”
The results of the individual assessment confirm the company’s excellent performance, commitment to social and economic development and its key role in combating climate change in the hotel industry. As Escarrer says, “We are a family company with strong values and very focused on building a relationship of trust with our stakeholders and society in general. I’m so proud of the entire Meliá team for having been able to come together and create a companywide culture of commitment to major global challenges, respond with a long-term vision, responsibility and respect for the environment, driven by an awareness that travel and tourism are powerful drivers of global social and economic development.”
The SAM Corporate Sustainability Assessment is an annual evaluation of the sustainability performance of more than 4,700 companies in all industries based on general economic, social and environmental criteria and specific criteria for each industry. In 2018, Meliá voluntarily took part in the evaluation and achieved the third highest score in the industry as well as Silver Class recognition in the Sustainability Yearbook published by SAM. This year, the Spanish hotel company has set a new record in achieving its highest ever score to date—83 points—10 more than the previous year.
The evaluation confirms Meliá Hotels International’s leadership in economic and social dimensions, having achieved the maximum score of 100 points for criteria such as Climate Strategy, Social Reporting, CRM, Tax Strategy or Materiality. In addition, it also achieved the top score in the industry for criteria as diverse as Human Rights, Human Capital Development, Supply Chain Management, Codes of Business Conduct, Risk & Crisis Management and Occupational Health and Safety.