Home Vendor News Pier House Resort & Spa Plugs into Partnership with OpenKey

Pier House Resort & Spa Plugs into Partnership with OpenKey

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Pier House Resort & Spa

DALLAS—OpenKey, the industry standard for universal mobile key technology in hotels, has been selected by the Pier House Resort & Spa in Key West, Fla. as the property’s mobile key and amenity app of choice.

The award-winning OpenKey app will enable effortless room access for guests of the Pier House and reduce the resort’s carbon footprint through elimination of disposable plastic keys. OpenKey will further be available to guests as a go-to resource for conveniences such as directions to the property, amenity booking and notification of early or late arrival to the property.

In addition to guaranteeing added convenience for guests, the Pier House staff will reap the benefits of OpenKey’s unique mobile key technology as well. OpenKey’s flexible software works with any property management software system, allowing for a seamless transition from the hotel’s traditional but expensive RFID cards. The smart technology allows front desk staff to better manage the guest experience, increase customer loyalty and improve administrative efficiency.

One Less Hassle for Travelers to Deal With

“Partnering with OpenKey makes perfect sense for us,” said Joseph Dantoni, General Manager of Pier House. “The technology means one less hassle for travelers to deal with during their visit to the Florida Keys. It also complements our on-site programming, including our enduring focus on sustainability and the preservation of Key West, while enabling us to ensure guests a relaxing stay along the clear waters of the Gulf of Mexico.”

Pier House has long been a popular retreat for travelers to Key West, mixing the romance, culture and tropical adventure of the island with elegance and comfort. Located on Duval Street just a few blocks from Old Town, the iconic property offers 119 guestrooms and 23 suites and its own white-sand beach.

“We are excited to implement OpenKey at the Pier House Resort & Spa,” said Brian Shedd, VP of Sales & Marketing for OpenKey. “Our universal mobile key provides guests with a simple and secure vacation experience and serves as an elegant, eco-friendly alternative to traditional hotel card-keys.”

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