COOPERSBURG, PA.—Lutron Electronics Co., Inc., and Exceptional Innovation have announced a partnership that combines Lutron technology with interface and integration software created by Exceptional Innovation. This new solution merges all guestroom technology into one integrated system, offering hotel guests pushbutton control of lighting, window treatments, HVAC, and more through a personalized interface. The Lutron Hospitality Solution also directly connects guests to every service and profit center in the hotel, so they can instantly make restaurant reservations, book spa appointments, contact the concierge, even reserve tee times—all through the same intuitive interface.
Plus, the solution brings guests the latest information regarding the surrounding community—including shopping, entertainment, and transportation—further expanding revenue opportunities for the property. In addition, the solution integrates with the building’s systems, allowing for data sharing across the hotel’s backend, resulting in an efficient, seamless experience for guests and property staff alike.
“We’re so excited to be partnering with Exceptional Innovation and to be expanding the possibilities for hotels to bring the guest experience to a new level,” said Maureen Flowers, strategic market manager-hospitality, Lutron Electronics. “Our combined efforts will truly open doors for hotels looking for new ways to differentiate, and bring sustainability and efficiency to their properties.”
By providing higher guest contact with the hotel property at a lower cost, the Lutron Hospitality Solution is a revenue opportunity that results in a lower total cost of ownership for the hotel. And, because the solution integrates resort systems and services as well as most brands of lighting, HVAC, and access control, hotels are able to deliver a full-featured guest experience.
“The latest evolution of our software platform architecture enables third parties to develop applications to an expanding variety of market verticals, including the hospitality market,” said Steve Cashman, chief strategy officer for Exceptional Innovation. “Working with Lutron to deliver hospitality solutions takes full advantage of their long-standing lighting and industry knowledge and our software technology services expertise. Together we can provide the ultimate experience for all areas of the hotel environment.”
Go to Lutron and Exceptional Innovation.
