MONTREAL—Electronic hotel lock manufacturer Kaba Ilco Inc. launched its new Web store. The store features a complete selection of lock parts and accessories for all models of ILCO electronic hotel locks and systems, from the legacy System 700 products to the latest RFID solutions.
Focused on improving customer service, www.ilcostore.com offers practical, hands-on tools to help management companies and private hotel owners alike manage their supply chain. According to John Sarrouf, vice president of sales, North America, “[The website] is an integral part of our industry leading customer support program and provides another access point for our customers to quickly and conveniently resolve their parts order needs.”
With 1,600 unique items available for purchase, www.ilcostore.com offers a breadth and depth of products rarely found on other stores.
Customers will be able to use www.ilcostore.com to proactively manage and plan their parts and accessories orders. For example, they can automatically place recurring orders for a certain product or part at a specified interval. With the latest in Web store technology at their disposal, customers will be able to effectively place and track orders at their fingertips. The Web store also includes lock exploded views and part configurators that allow customers to clearly identify the products they need in a matter of seconds, helping them save time and reduce the risk of error.
