NIANTIC, CONN.—INNCOM International Inc., based here, and Exceptional Innovation (EI) of Columbus, Ohio, announce a joint partnership that will give hoteliers a one-stop shop for integrated hotel technology solutions. As part of the partnership, INNCOM will incorporate its guestroom-control systems (which include digital thermostats and fully integrated energy management, lighting control and communication systems) with EI software (featuring multiple graphical user interfaces and dashboards for all aspects of a hotel’s infrastructure). The joint solution connects all guest-facing control systems with integrated on- and off-site amenities and the hotel’s front- and back-of-house systems to equip the hotel with energy-management capabilities and profit maximization. The solution provides guests with an enhanced experience and exposure to customized on- and off-site offerings.
“Travelers can now have a true luxury experience at their fingertips by accessing a host of interactive services via the TV, IP-based telephone or personal mobile device of choice,” said Duane Buckingham, INNCOM CEO. “We are proud to be the global leader in guestroom-automation systems for the lodging industry. By partnering with EI, we believe we are bringing together absolute best-of-breed patented wireless technology, seamless integration of telecommunications and control functions, advanced multi-tasking software and the most popular mobile device technologies to exceed the guest experience, streamline operations for hoteliers, and maximize returns for owners by lowering costs across the board.”
The INNCOM and EI collaboration will allow every member of a hotel’s staff or on-property guests to access the systems or amenities through in-room televisions, PCs, phones, or personal mobile devices such as an iPhone or Windows Mobile phone. In addition, hoteliers will have propertywide control capabilities and the opportunity for complete integration with other property systems such as PMS/LMS, POS, CRM or BAS all on a single technology platform. Guests will enjoy on-screen amenities ranging from roomservice to spa services, valet and bellman access, local dining and entertainment, plus room control—all from one interface.
“The INNCOM—EI partnership offers hoteliers a robust solution from a proven and long term leader in the hospitality market,” said Steve Cashman, chief strategy officer for Exceptional Innovation. “Our software platform coupled with INNCOM’s devices will allow hoteliers to have access to the most extensive operational and infrastructure technology available in the industry. We are very excited to have INNCOM use our software platform to build integrated solutions for their customers.”
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